request a refund

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  hollybasinger · Member · Sep 11, 2012 at 5:58 pm

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  I am trying to request a refund, but the email to confirm the cancellation is not being sent to my email. I have tried numerous times. I paid for an upgrade last night and do not want to be charged for it and only have 48 hours to cancel…
  Blog url: http://thehollyllamadotcom.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 11, 2012 at 8:38 pm

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  Not to worry. I have flagged this thread for Staff attention and they will take care of this for you.

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  gpconsultants · Member · Sep 11, 2012 at 10:53 pm

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  is your problem solved?
  the same thing for me.

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  timethief · Member · Sep 11, 2012 at 10:55 pm

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  @gpconsultants
  There are many waiting for Staff. Please do not rabbit hop from thread to thread.

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  staff-blorbo · Staff · Sep 11, 2012 at 11:53 pm

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  The issue with the confirmation emails has been resolved.

  You can cancel your Value Bundle with domain and get a full refund within 48 hours of purchase.

  Please go to the Store -> My Upgrades section of your dashboard, where you’ll find the Bundle in the list of your upgrades, along with a “Cancel” button.