Request a refund

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  mannipanni · Member · Nov 3, 2018 at 2:25 pm

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  I would like to request a refund, as I no longer using this plan, because I found that you charged me for renewal recently.

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Nov 3, 2018 at 2:34 pm

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  Hi there, I’ve tagged WordPress.com staff to help you with this issue. You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope this gets resolved soon. :)

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  supernovia · Staff · Nov 3, 2018 at 6:17 pm

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  @mannipanni the refund is on its way.

  Also, I can see your domain was cancelled; note that won’t be released anytime soon, so if you wanted to keep that, please let us know right away before it goes into redemption. Thanks!

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  shirtjerksnet · Member · Nov 3, 2018 at 7:22 pm

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  would like a refund for as i don’t wish to continue with this service

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  supernovia · Staff · Nov 3, 2018 at 11:43 pm

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  @shirtjerksnet your account doesn’t have any payments to refund. Please log out, log in again with the account you used to buy an upgrade, then get in touch here: http://wordpress.com/help/contact