Request for admin access

• 

  unlogistics · Member · Feb 14, 2021 at 1:10 pm

  • Copy link
  • Add topic to favorites

  I mistakenly changed my WordPress website on the settings page of my website and since then I haven’t been able to access my WordPress website admin page. Please how do I re-access my WordPress admin page?

• 

  deancroyal · Staff · Feb 14, 2021 at 8:28 pm

  • Copy link

  Hi there – What is your site’s actual URL?

• 

  unlogistics · Member · Feb 14, 2021 at 8:32 pm

  • Copy link

  unworldwidecourierserive.site

• 

  staff-totoro · Staff · Feb 14, 2021 at 11:06 pm

  • Copy link

  Hi there,

  I do not see any site at that address. That is the “new” site address you set? If so, what is the “old” site address?

  Thanks for the additional info!

• 

  unlogistics · Member · Feb 15, 2021 at 6:22 am

  • Copy link

  The new site address that I set is http://unworldwidecourierservice.site/zoho-domain-verification.06469080 and the old site address is http://unworldwidecourierservice.site

• 

  fstat · Staff · Feb 15, 2021 at 9:33 am

  • Copy link

  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted by NameCheap. Therefore, you need to contact them regarding your issue.

  We’re only able to provide support for WordPress websites that are hosted by us. If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org