Request for Assistance with Account Recovery

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  cavaldi · Member · Sep 4, 2025 at 10:41 am

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  Hello, i would like to request assistance with recovering access to my wordpress account “historyofmacedonia”. Although I know both my username and password and i am using both of them for more than 18 years, for the past 3 weeks I am unable to log in. I am getting the security block message “Your account has been blocked as a security precaution. To continue, you must reset your password”. 
  
  Unfortunately, I no longer have access to the last email address associated with the account. This makes it impossible for me to complete the password reset process through the standard method. I sent a couple of emails to wordpress.com support where i verified my ownership of the blog associated with that account “historyofmacedonia.wordpress.com”. But i still get the same Security Block message as described.
  
  Could you please remove this security block message or at least help me restoring my account? I know my password. Its not lost. Its the security block message that creates all this chaos. And Its the only wordpress account with admin access to my blog so its really essential to recover it.

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  himanshumehrawp · Member · Sep 4, 2025 at 10:49 am

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  Request for Assistance with Account Recovery

  Feels like a catch 22 situation
  To resolve your blocked WordPress account “historyofmacedonia,” here’s what to do:

  1. Contact WordPress.com support via https://wordpress.com/support/contact/ explaining you know your password but can’t reset it due to no access to the old email. Provide proof of ownership (blog URL, receipts, screenshots).
  2. Request manual removal of the security block through identity verification.
  3. Check your old email provider to see if you can recover access or forward the reset emails from that address.
  4. Follow up politely and monitor all email folders (spam/junk) for support replies.

  There’s no way to bypass this without support help, so clear communication and proof are key. Let me know if you want help drafting your message. Unfortunately, or Fortunately!

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  2020testjj · Member · Sep 4, 2025 at 11:21 am

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  Hi @cavaldi

  There’s no way to bypass this without support help

  @myfreelanceworks is correct and why I’ve tagged your thread for forum support staff assistance here.

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  staff-happyhelper · Staff · Sep 4, 2025 at 10:50 pm

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  Hi there!
  
  For security reasons and for the protection of your account, I’ve replied back to your email with next steps to help you get back into your account.