Request for Assistance with Cancelled Domain Recovery

  • Unknown's avatar
    luizawiggersreal · Member ·

    Hello,

    I am writing to request assistance with a recent issue I encountered. I accidentally canceled a domain shortly after registering it on WordPress. I have been trying to retrieve the domain but have been unsuccessful.

    Can you please advise me on the necessary steps to recover my domain? I would greatly appreciate any assistance you can provide.

    Thank you for your attention to this matter.

    Sincerely,
    Luiza

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    We can still restore the domain for you. May I know if you plan to use it with your WordPress.com site? If yes, we recommend upgrading to a WordPress.com plan and choose the yearly billing option. You’ll get a free domain credit for the first year, and we can restore the domain for you.

    A WordPress.com plan is needed to set the custom domain as the primary address on your site. If you’re not sure which plan to choose, you can start with the Personal plan and upgrade to a higher plan if you need more features.

    You can also tell us more about the site you’re building. We’ll be happy to suggest a plan for you.

    Alternatively, you can pay just for the domain if you plan to use it with an external host.

    Let us know how you’d like to proceed.

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