Request for full refund

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  9pine · Member · Oct 8, 2013 at 4:05 am

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  I had emailed the support team yesterday requesting for a full refund and I have yet to receive any news. I tried clicking on the “Request a refund for Domain mapping”, “Request a refund for Domain Registration”, “Request a refund for Private Registration” and these links all go to a “The page requested does not exist”. Please kindly respond and assist with the full refund cancellation request as I still am not able to use WordPress to create a decent website.

  The blog I need help with is: (visible only to logged in users)

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  eurello · Staff · Oct 8, 2013 at 4:24 pm

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  Hi there – I’m happy to cancel and refund your domain 9-pine.com. Please note that if you cancel it, there’s no guarantee it will become available to register again. If you want to use it with another site (not at WordPress.com), you should transfer it rather than cancel it.

  If you’re sure you don’t want it at all anymore, please reply and confirm that I should fully cancel domain 9-pine.com

  Also, I’d be interested in any feedback you have as to why WordPress.com didn’t work out for your website?

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  9pine · Member · Oct 8, 2013 at 4:29 pm

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  Yes, please kindly cancel all registrations with WordPress for a full refund. I have not been able to effectively do up a website using the templates (I tried triton lite, oxygen). I wanted to do a 3-column with photos and description but they can never get aligned. It became very very frustrating after many hours of attempts.

  Thank you!

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  eurello · Staff · Oct 8, 2013 at 4:53 pm

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  Hi there – Ok, I’ve canceled your domain and refunded the $26. You should see that refund on your statement in about a week.

  If you’d like to try again and would like help setting up your theme, let me know. :)

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  9pine · Member · Oct 9, 2013 at 2:17 am

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  Thank you!