Request for full refund-wordpress is cheating!

  • Unknown's avatar
    zichenw01d4c8ddc8 · Member ·

    Today I paid for Premium plan in WordPress including domain transfer. I realised that the plan does not have the feature that I need so I want to cancel WordPress. When I go to the purchase section and want to cancel my plan, WordPress only shows a partial refund??????? I paid today, and I want to cancel today, so I do not understand why would I not get the full refund? Please help me, what to do. I want my money back. Thank you!

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    taiwanbrown · Member ·

    Hello,

    Here is the support guide for Refunds on WordPress.com (the policy and how to request one): https://wordpress.com/support/refunds

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