Request for Immediate Domain Ownership Transfer

  • Unknown's avatar
    carneirosloboda · Member ·

    I registered a domain (draugustostrapassola.com.br) through WordPress.com. Besides paying more compared to Registro.br, I noticed that the domain ownership was not assigned to my name. It is currently showing Toweb Brasil LTDA EPP as the owner.

    I request that the ownership of the domain be immediately transferred to ALCSL13, email REDACTED, as I will no longer be using WordPress.com hosting services.

    Thank you.

    The blog I need help with is: (visible only to logged in users)

  • imranahmadrt · Staff ·

    Hi there,

    I understand your concern regarding the ownership details of the domain draugustostrapassola.com.br, and I’m happy to help clarify this.

    After checking our system, I can confirm that the domain is not registered under the WordPress.com account you’re contacting us from.
    For security reasons, we can only make changes — including updates to domain ownership — when the request comes from the account that originally purchased the domain.

    NOTE: Avoid sharing personal or sensitive information in public forum threads. Any account related request can be sent at passwordhelp@wordpress.com

    To proceed with verifying ownership and transferring the domain to your name (ALCSL13 / REDARCTED), I’ll need a bit more information so we can locate the correct account:

    Please provide one of the following:

    1. The exact email address used at the time of the domain purchase
    2. The transaction ID/receipt number from the domain registration
    3. The last four digits of the payment method used for the purchase

    As soon as we can confirm ownership, we’ll be able to move forward with updating the registrant information and assisting with the transfer.

    Feel free to reply with any of the details above — I’m here to help you through the process.

  • Unknown's avatar
    augustocesarstr · Member ·

    REDACTED

  • robertghetau · Staff ·

    Thank you for sharing these details with me!

    Due to the nature of the issue, we’ll follow up with you via email.

    Thank you for your patience!

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