Request for Refund After Cancellation

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  diogoduquepauladesign · Member · Jan 5, 2025 at 7:18 pm

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  Hello,

  I was charged via auto-renewal on December 1, 2024, for an annual subscription. However, I have since canceled my account as I will not be using the service in the future.

  I kindly request a refund for the full amount, or at least a prorated refund for the unused portion of the subscription. I believe this is a fair request given that I no longer have access to the service.

  Please let me know how to proceed or if any additional information is required.

  Thank you for your understanding and support.

  Best regards,

  Diogo Duque Paula

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  sinnednerk · Member · Jan 5, 2025 at 10:49 pm

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  I am having the very same problem. Almost as if they are ignoring the issue Hmmmmmmmmmmm

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  staartmees · Member · Jan 6, 2025 at 9:45 am

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  @sinnednerk you alreday got answered at your initial thread, but then you never followed up.

  @diogoduquepauladesign December 1, 2024 is way over our refund periods; also wordpress.com doesn’t give partial refunds – https://wordpress.com/support/refunds/