Request for Refund and Clarification Regarding Refund Options

  • Unknown's avatar
    huantian233 · Member ·

    Dear WordPress Support Team,

    I hope this message finds you well.

    I am writing to request a refund for my subscription. I have noticed that the refund page only offers the option to ‘Cancel Subscription,’ but there is no option to ‘Cancel Plan.’

    Could you please assist me in processing the refund and clarify the cancellation options available for my plan?

    I would appreciate your prompt attention to this matter and look forward to your response.

    Thank you for your assistance.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    themagicrobot · Member ·
    WP
    Refund a Purchase
    in WordPress.com Support
    4 min read
    You can process a refund directly through your account. This guide explains the WordPress.com refund policy and shows you how to cancel a purchase or renewal and receive a refund. How to Get a Refund To refund a purchase or renewal, take the following steps: Click on your profile at https://wordpress.com/me. On the side, select the Purchases menu option: Select the purchase
  • Unknown's avatar
    admin80percentdonecom · Member ·

    There should be a way to just refund all paid subscriptions when cancelling a website.

  • Unknown's avatar
    constancebwilliamslmft · Member ·

    I canceled my subscription and I want to make sure I will get my refund

  • The topic ‘Request for Refund and Clarification Regarding Refund Options’ is closed to new replies.