Request for Refund of Business Plan Annual Fee

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  speedupcoachaa4cc70564 · Member · Sep 11, 2025 at 6:23 pm

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  I previously had an active Business Plan subscription, then the annual fee was charged , but I decided to cancel my plan. However, the annual fee for the upcoming period was still charged, and I have not received a refund for this payment. At the moment, I no longer have access to the Business Plan subscription, and the charged amount has not been returned. This leaves me without the plan and without the funds.

  Could you please advise me on how to proceed in order to receive a refund for the unused period?

  Thank you in advance for your help.

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  lucasbinati · Member · Sep 11, 2025 at 7:42 pm

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  Hi @speedupcoachaa4cc70564.

  I completely understand your concerns about your refund. The WP.com guidelines about that are available here. For now, I’ve tagged your post so the moderation team can assist you with that.

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  elcristofue · Member · Sep 11, 2025 at 9:47 pm

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  Hello @speedupcoachaa4cc70564!
  
  I notice you’ve also reached out to us via live chat. Our team is currently reviewing your case, so I’ll go ahead and close this thread for now. We’ll be sure to get back to you via email with an update as soon as we can.