Request for Website Restoration and Plan Upgrade

  • Unknown's avatar
    talrs0 · Member ·

    Dear Team,

    I hope this email finds you well. I am reaching out regarding an urgent matter concerning our website hosted on WordPress.

    Regrettably, our website was recently taken down due to an oversight in updating our payment details within the required timeframe. We understand the importance of maintaining our website and ensuring timely payments, and we sincerely apologize for any inconvenience this may have caused.

    We are fully committed to rectifying this situation promptly and would like to request your assistance in restoring our website at the earliest convenience. Additionally, we are prepared to upgrade our plan to ensure uninterrupted service going forward.

    Please find below the necessary details for your reference:

    WordPress Account Email: (email visible only to moderators and staff)

    We kindly ask for your understanding and support in expediting the restoration process. Our website plays a crucial role in our operations, and we are eager to have it back online as soon as possible.

    If there are any further steps we need to take or additional information you require from our end, please do not hesitate to let us know. We are fully committed to cooperating with you to resolve this matter swiftly.

    Thank you for your attention to this matter, and we look forward to your prompt response.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-oikake · Staff ·

    Hi there,

    I see we already helped with that via live chat. Should you have any more questions or need additional help, please don’t hesitate to ask. We’re always here and happy to help.

  • The topic ‘Request for Website Restoration and Plan Upgrade’ is closed to new replies.