Request Password not helping – Can't access admin account
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I have a wordpress.com account paid for in January. However, the request password form is texting the “Retrieve Password” code to an old cell phone I no longer have. I am not getting any reset emails at my primary email, either.
The secondary method for retrieving a password asks for info that was lost when my last computer died (original receipt info, authentication key/link). The form’s automated & won’t accept other private info I have proving I’m the original owner. Any ideas?
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I’m sorry but we cannot provide accurate answers to any blogger who fails to provide the exact URL starting with http:// for the exact blog they refer to so we can verify where it is hosted. Please do that now.
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Sorry – it’s http://writefromhomemom.com, which redirects to http://writefromhomemom.com/Blog/welcome/
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The username on that account is NOT colleenw – I couldn’t sign in with that account due to password issues.
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There is no domain mapping upgrade for writefromhomemom.com here at WordPress.COM. writefromhomemom.com is hosted by CyrusOne
Name Servers:
ns8297.hostgator.com
ns8298.hostgator.com
whoisThis is the WordPress.COM support forum. You need to post to the WordPress.ORG support forum for help with your site because it is not hosted by WordPress.COM.
WordPress.com and WordPress.org are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support forums. http://support.wordpress.com/com-vs-org/
If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
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