Request refund

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  miljanmarkus · Member · Dec 9, 2013 at 1:43 am

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  Hi. I was charged $99, but there is no record of this charge anywhere in my dashboard. I would like to cancel any subscriptions I may have and get a refund on the $99. Thank you for your help.

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Dec 9, 2013 at 6:20 pm

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  I am not seeing any upgrades as being listed on the account that you are posting from. Could you have a second WordPress.com account? Was there any indication of what WordPress.com site the $99 charge was for?

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  miljanmarkus · Member · Dec 9, 2013 at 6:22 pm

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  Hi, thank you for your reply. That is precisely what concerns me, the fact that I don’t see any upgrades when I look in my dashboard. I do not have any other accounts. I will most likely contact my bank and ask them to dispute the charge.

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  timethief · Member · Dec 9, 2013 at 6:23 pm

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  I see another username account that matches that blog URL https://en.forums.wordpress.com/profile/mypurplecrayons

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  timethief · Member · Dec 9, 2013 at 6:26 pm

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  Log out of your miljanmarkus account and clear your browser cache and cookies. http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies Then login in under the other username account. https://en.forums.wordpress.com/profile/mypurplecrayons/wp-admin/ and go to > Dashboard > Store > Billing History

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  staff-ozmodiar · Staff · Dec 10, 2013 at 3:54 am

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  If you cannot recall any other logins or sites that you have, you may need to dispute with your bank.