Request to cancel one of my purchase

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  jayagrocer · Member · Dec 11, 2021 at 5:03 am

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  Kindly assist to remove jayagrocermeet.wpcomstaging.com. Thank you.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Dec 11, 2021 at 8:41 am

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  Hi there, Are you looking to downgrade or delete your above site?

  If you want to delete it you’ll first need Staff assistance in downgrading before you can do so. In order to downgrade your site, Staff will need your confirmation that you understand:

  1. Any content (pages, posts, media, comments, etc) added after adding outside themes and plugins will be lost.

  2. Any custom content created by plugins and themes will not be carried over.

  3. Plugins and third-party themes can no longer be used.

  4. The site will revert to using the old theme.

  Once you’ve confirmed that, they’ll be able to proceed with downgrading your site so you can delete it. Thanks.

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  aleone89 · Staff · Dec 11, 2021 at 9:30 am

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  Hey there,

  As above – once we have confirmation on that, we can action that you.

  Looking forward to hearing from you.

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  jayagrocer · Member · Dec 11, 2021 at 10:34 am

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  Hi there, I am requesting to remove this site as it is no longer active.
  Thank you.

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  aleone89 · Staff · Dec 11, 2021 at 12:11 pm

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  Hello there,

  Many thanks for that confirmation.

  You should now be able to delete the site as per these instructions: https://wordpress.com/support/delete-site/

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  ceceliamckenzie40 · Member · Dec 11, 2021 at 2:51 pm

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  How can i cancel my purchase that i bought 30 minutes ago

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  aleone89 · Staff · Dec 11, 2021 at 3:37 pm

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  Hello @ceceliamckenzie40

  This can be cancelled via the purchases page: https://wordpress.com/me/purchases > click on the purchase > click Cancel and Refund.