Request to clear WordPress.com site’s cache

  • Unknown's avatar
    daveluk · Member ·

    I note from https://wordpress.com/support/clear-your-sites-cache/ that I can request an option to allow me to clear the site cache on WordPress.com.
    I’m getting strange inconsistencies between page versions on this small development site, have tried clearing browser cache (also using different browser and device), hoping clearing site cache might solve it?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • aleone89 · Staff ·

    Hello there,

    Many thanks for reaching out.

    The feature for the above is available for those sites that are on the business plan.

    I have just cleared the browser cache for you.

  • Unknown's avatar
    daveluk · Member ·

    ok thanks, misinterpreted the help article, so that’s not available without upgrading? But you said “just cleared the browser cache for you” – didn’t realise that could be done remotely?
    separate forum post describes the problem I have, which is still not solved
    thanks

  • staff-zinnia · Staff ·

    Thanks for responding. For clarification, we can’t clear your browser cache on your devices, on your network, etc… We can clear the cache for the site only.

    Our business plan has many features that will really help you build a more robust online presence for the site. Those features are listed on https://wordpress.com/pricing/

    Write back if you need anything else.

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