Request to Enable Purchases – Error AXLZNE

  • Unknown's avatar
    tempm1196 · Member ·

    Dear WordPress Support Team,

    I hope this message finds you well. I am writing to bring to your attention an issue I encountered while attempting to purchase a WordPress plan. The error message I received is “The transaction was declined. Please contact support quoting error AXLZNE.” Additionally, I noticed that purchases are currently disabled.

    I believe this may be a technical issue, and I would appreciate your assistance in resolving it as soon as possible. I am eager to proceed with my purchase and take full advantage of the WordPress services.

    Could you please enable purchases and investigate the cause of error AXLZNE so that I can complete my transaction successfully? I value the services WordPress offers and would like to continue using them for my website.

    If you require any additional information from me to address this matter, please do not hesitate to let me know. I look forward to your prompt assistance in resolving this issue.

    Thank you for your attention and support.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    We’re unable to help with disabled purchases in the forums. I see you have an open ticket with our billing team. They will review and reply to you via email.

    Thanks!

  • The topic ‘Request to Enable Purchases – Error AXLZNE’ is closed to new replies.