Request to Release a Previously Purchased Domain

  • Unknown's avatar
    mohvmedsvmir4 · Member ·

    Hello WordPress Support,

    I previously purchased a domain and hosting through my WordPress account. However, I later canceled both services and received a refund, as I intended to use them elsewhere.

    Unfortunately, the domain still appears as “taken” on WordPress and is not yet available for registration. I kindly request that you release or remove the domain from your system so I can register it again.

    Thank you for your help and support.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    saginpj · Member ·

    Hi @mohvmedsvmir4,

    I can see you’re hoping to restore a domain you previously purchased and connect it with another service—that’s definitely doable. I’ve checked on my end, and the good news is that the domain is still eligible for restoration—for a limited time and at the regular price.

    I’ve just sent you an email to your registered address so we can keep things secure and move forward from there. When you get a moment, just reply to that email and we’ll take it from there.

    I’ll close this thread for now, but if you don’t receive the email within the next few minutes, feel free to get in touch with us directly at help@wordpress.com—we’ll be ready to support you there as well.

    Looking forward to hearing from you via email!

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