Request to remove payment blocked

• 

  fekosupriyanto · Member · Dec 5, 2022 at 11:31 am

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  got declined my payment and got notification that payment is blocked

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  helper-heroponriki · Member · Dec 5, 2022 at 5:13 pm

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  Hi there!

  Our Billing Support team handles inquiries about this. You can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

  You can also send an email directly to billingsupport@wordpress.com if you prefer that.

  Thanks!