• Plans & Pricing
  • Log in
  • Get started
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress 
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Get started
  • Sign up
  • Log in
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress  
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Jetpack App
  • Learn more
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Search
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Forums / Request to set site to Private

Request to set site to Private

  • Unknown's avatar
    cvbitondo · Member · Mar 29, 2023 at 5:30 pm
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    I was a co-owner of this site that has been inactive since 2012. It was set up using an e-mail address that no longer exists, as our school has changed the email server we used. I received a request from an alumnus whose original work was posted on this site. He has rescinded his consent for it to be posted, and I am unable to honour his request because I do not have access to the site and do not have any proof of ownership. The account that was used was:

    (email visible only to moderators and staff) OR (email visible only to moderators and staff) (the second address belongs to a former colleague).

    After searching for help through your site, I came upon the following:
    If Ownership Cannot be Established
    In the event that it isn’t possible to provide an email from the email address with which the blog was registered, a transaction ID, or the original activation link, access to the account cannot be granted for security purposes.

    We have a strict policy in place to protect our users from third parties who might try to use our support system to gain access to other users’ accounts.

    The following options are available in this circumstance:

    If there’s personal information on your blog, you may request that we set it to private so that search engines and users can’t access it.
    If the site is set to private but still shows up in Google search results, you will need to wait until your results drop in the search engine. You may request that Google remove a website from their index through the website removal request tool.
    You can opt out of seeing ads personalized based on your visits to sites in the WordPress.com network.

    Since it seems as though I will be unable to recover my account as any e-mails sent to do so are inaccessible as the server no longer exists, I need this site made private so that his work is not published.

    PLEASE let me know when the site has been made private. Thank you in advance.

    WP.com: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member · Mar 30, 2023 at 6:34 am
    • Copy link Copy link

    Hi there!

    We’ve sent you an email to confirm this request. Please reply to the email, and we’ll take care of the rest.

    Thanks!

  • The topic ‘Request to set site to Private’ is closed to new replies.

Tags

  • account
  • design
  • payment
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 3 years
  • Latest reply from cvbitondo

Couldn't find what you needed?

Contact us

Contact us

Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.

Browse our guides

Browse our guides

Find step-by-step solutions to common questions in our comprehensive guides.

WordPress.com

Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Professional Email
  • Website Design Services
  • WordPress Studio
  • Enterprise WordPress
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • WordPress.com Blog
  • Business Name Generator
  • Logo Maker
  • WordPress.com Reader
  • Accessibility
  • Remove Subscriptions
Help
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
  • Developer Resources
Company
  • About
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users
DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Facebook
  • WordPress.com on X (Twitter)
  • WordPress.com on Instagram
  • WordPress.com on YouTube

Automattic

Automattic
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions