requesting for a refund

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  yogahabhyasa · Member · Sep 9, 2020 at 12:24 pm

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  hello.

  it was hard for me decide this but have deleted the premium service within 30 days of buying it including the free domain yogabhyasa.in.

  kindly process the refund.

  thank you.
  regards.

• 

  staff-blorbo · Staff · Sep 9, 2020 at 10:34 pm

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  The refund for the plan minus the domain was sent today.

  As for the domain, it is past our 96-hour refund policy for domains: https://wordpress.com/support/manage-purchases/#refund-policy

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  yogahabhyasa · Member · Sep 10, 2020 at 12:29 am

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  hello.

  thank you for responding. domain was free with the premium service. i had paid only for premium service, no the domain.

  so actually there should not be any deduction. please look into the matter.

  regards

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  yogahabhyasa · Member · Sep 10, 2020 at 1:35 am

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  Billed To
  yogahabhyasa

  (email visible only to moderators and staff) August 20, 2020

  Order Summary Receipt ID: [redacted by mod]
  Transaction ID: [redacted by mod]

  Item Price
  WordPress.com Premium
  yogabhyasaco.wordpress.com
  (Expires: August 20, 2021)Manage purchase 3,360 ₹
  Total 3,360 ₹

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  yogahabhyasa · Member · Sep 10, 2020 at 1:36 am

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  fyi. this was the receipt of the premium service purchase.

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  kokkieh · Staff · Sep 10, 2020 at 7:53 am

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  Hi there,

  The domain was included for free with your plan, yes, and by cancelling the plan you forfeit that free offer.

  From the refund policy link that staff-blorbo gave above:

  If you used a domain credit to register a domain and request a refund after the 96 hour domain refund period, we will credit the difference between the cost of the plan and the cost of the domain.