Requesting for a refund

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  hyukkwonepic · Member · Apr 25, 2023 at 11:45 pm

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  I’ve recently purchased a Personal plan but decided not to go with it anymore. Can you help me get it refunded?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Apr 26, 2023 at 11:26 am

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  Hi there,

  I understand that you’ve decided not to continue with your recently purchased plan and would like to request a refund.

  I’ve taken a look at your account, and it appears that the 14-day refund window for your purchase has unfortunately passed. As a result, we’re unable to process a refund at this time. However, I would like to offer you the option of reinstating your plan so that you can make the most of its features until it expires.

  I’m also curious to know why the Personal plan wasn’t working for you. Your feedback is valuable to us, and we’d like to understand your concerns better. Please know that we offer a variety of other plans with additional features to meet the diverse needs of our users. If you’re interested, I’d be more than happy to help you explore other plans that might better suit your requirements.

  Please let me know if you’d like to reinstate your Personal plan or if you have any questions about our other plans. I’m here to help you make the most out of your WordPress.com experience.