Requesting Refund
-
Hello,
Three days ago I signed up for the Premium Trial Package (the $99 annual deal) and today, I need to cancel that arrangement and request a refund.
Please let me know what I need to do in order to get that ball rolling.
I’ve already deleted the content of my site which was murfreesboropugs.wordpress.com.
Thank You,
Cynthia K -
murfreesboropugs.wordpress.com is no longer available.
The authors have deleted this site.I tagged this thread for Staff intervention. Please subscribe to it so you are notified when they respond.
-
No staff from WordPress.com has responded. How do I connect with someone from their Customer Service/Customer Account department?
-
Hi there,
I see that the auto-renewal has been disabled, so you will not be charged going forward. I have gone ahead and removed the upgrade from your account for peace of mind.
Let me know if you have any questions with this!
-
Thank you. The last time I checked, my account indicated that a $99 credit charge would occur on Oct 11, 2014; will that event still occur?
-
No you will not. It has been completely removed from your account as I mentioned above.
Cheers!
- The topic ‘Requesting Refund’ is closed to new replies.