Requesting refund for theme purchased in error.

  • Unknown's avatar
    gyttrup · Member ·

    I purchased a theme I can’t use. Is it possible to get a refund? I’m using the WordPress Importer App to import a blog from WordPress to Shopify. I misunderstood the way it works and realize now the theme itself won’t transfer over. How can I request a refund?
    Blog url: http://ginnyyttrup.wordpress.com/

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    You must be logged in under the username account that purchased the upgrade to request cancelation or a refund. WordPress.com provides a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. You can usually request a premium theme refund yourself directly from the Store section of your Dashboard
    upgrades

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