reset

  • Unknown's avatar
    nimbusmagazine · Member ·

    This is an incorrect address. This does not reset the password — it sends me back to the page that says: reset your password.

    Ron Schaefer
    (email visible only to moderators and staff)

    On Tue, Jun 14, 2022 at 4:04 PM WordPress wrote:
    Someone has requested a password reset for the following account:

    Site Name: SOLAR WIND MEDIA GROUP

    Username: Solarwind

    If this was a mistake, ignore this email and nothing will happen.

    To reset your password, visit the following address:

    http://03e0ce1.netsolhost.com/solarwind/wp-login.php?action=rp&key=mtZuoUcFh79VdTnMQ1F9&login=Solarwind&wp_lang=en_US

    This password reset request originated from the IP address 24.209.119.19.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    The forum you’re posting in now is for the hosting provider, WordPress.com, but your site is not hosted with us, so we’re not able to help in this case. We didn’t send that password reset email, but instead it was sent directly from your site itself.

    The password for your admin account for that site is stored in your site’s database on your hosting provider’s servers, so contacting them directly is your best bet for getting help with this – many hosts offer a way for you to reset this directly via your hosting control panel.

    Otherwise you can see the password reset instructions for your version of WordPress at https://wordpress.org/support/article/resetting-your-password/ for other methods, like changing the password directly in the database.

    For more help with this, you can also ask the WordPress.org community for advice at https://wordpress.org/support/forums, though I recommend you try your hosting provider first.

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