Reset a wordpress website

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  salentuzzo · Member · Mar 15, 2022 at 4:03 pm

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  I couldn’t access my website domain due to Jetpack issues. I tried to deactivate the Jetpack plugin from my WordPress website, but actually I end up losing my website account. At the moment, if I search on google my website is not visible and also if I try to access to my wordpress account as a admin, I have no access.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  staff-blorbo · Staff · Mar 15, 2022 at 4:05 pm

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  What is the URL of the site you’re trying to access?

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  salentuzzo · Member · Mar 15, 2022 at 4:56 pm

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  https://salentuzzo.com

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  staff-sheva · Staff · Mar 15, 2022 at 5:02 pm

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  Hi @salentuzzo,

  It looks like your salentuzzo.com domain is suspended: https://gwhois.org/salentuzzo.com+dns

  I suggest getting in touch with HostGator. Once your site is back up, you can then reconnect Jetpack.

  Hope that helps.

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  salentuzzo · Member · Mar 15, 2022 at 5:16 pm

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  I contacted Hostgator to their technical contacts through email that you provided me.