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  jannahalexanderphoto · Member · Oct 24, 2022 at 4:39 pm

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  Hi there,

  I am messaging you on my personal account, because I cannot gt access to my work account. My email for my work account is (email visible only to moderators and staff) . If you could please email me at (email visible only to moderators and staff) or give me a call at [redacted] with instructions from here, I would be grateful. Thanks!

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staartmees · Member · Oct 24, 2022 at 4:47 pm

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  Never post a phone number on a public forum! WordPress.com doesn’t have phone support so anyone calling claiming to be from wordpress.com is a fraude.
  To actually get help, post your question on this public forum.

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  jannahalexanderphoto · Member · Oct 24, 2022 at 4:53 pm

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  Can a moderator please delete this post as it was posted in error? Thank you.

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  supernovia · Staff · Oct 24, 2022 at 7:17 pm

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  Hi! We’ve redacted your phone number for you. Please do use the “modlook” tag to reach staff in a case like this so we can remove your personal info.

  Can you use these options to regain access?
  https://wordpress.com/support/account-recovery/#account-recovery-form

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  supernovia · Staff · Oct 24, 2022 at 7:18 pm

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  Also, if you can share a link to the site, we can confirm the best options for regaining access.