RESET PASSWORD

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  redpandabotanicals · Member · Jun 17, 2018 at 6:35 pm

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  I am trying to reset password because it says my password may have been leaked for admin.
  They keep sending email that somebody is trying to do this but will not send the reset email. How am I supposed to resolve???? I am losing business

  The blog I need help with is: (visible only to logged in users)

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  ajmaurya · Member · Jun 17, 2018 at 6:53 pm

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  Hi there,

  I would recommend.

  Go to your email program immediately and change the password to a very difficult one because that’s how many unauthorized users gain access to blogs. Contact your email provider if required.

  Companies, organizations, and groups of any kind do not own sites. Sites are solely owned by the WordPress.COM username account that registers them and who is the original Admin of the site. Only one Admin per site is recommended for exactly this reason: Nothing related to site-administration is off-limits for Administrators, including deleting the entire site. https://en.support.wordpress.com/user-roles/#administrator
  If applicable see Removing Users https://en.support.wordpress.com/user-roles/#removing-users

  Read > http://en.support.wordpress.com/security/

  Change your blog password to a very difficult one > http://en.support.wordpress.com/passwords/#change-your-password
  You can also reset your password via your Settings tab on the WordPress.com homepage:
  http://wordpress.com/#!/settings/

  Disable post by email https://en.support.wordpress.com/settings/email-post-changes/

  Use a secure, encrypted connection to connect to your Dashboard. Under Users → Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.

  Use two-step authentication http://en.support.wordpress.com/security/two-step-authentication/

  Run a security scan on your computer. See here to run a security scan http://geekflare.com/online-scan-website-security-vulnerabilities/

  Never leave your computer logged into your blog and walk away from it. Always log out properly.

  Also, be aware that Staff has records of who did what under which username and login information and when they did it.

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  kokkieh · Staff · Jun 18, 2018 at 8:40 am

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  Hi there,

  For what site are you trying to reset the password? We have not sent you any emails regarding a password reset on this account, and there has been no forced password resets on this account due to compromised credentials.

  
  @ajmaurya

  Thanks for helping out. However, in future please try to first gather more details and be sure about the issue before responding with a lengthy pre-written answer that might not be relevant to the issue at hand.

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