Reset password

• 

  thebeadhaus1 · Member · Aug 25, 2020 at 6:03 pm

  • Copy link
  • Add topic to favorites

  Hi

  I already have a website with you guys that I’m trying to retrieve. I registered my domain w/ Go Daddy and created a website with WordPress many years ago, and I am attempting to reset my password but no longer have access to that email. My original username is gahattoedgedesign a password reset was done but once again I do not have that email. Thank you. Angela

• 

  staff-doublebassd · Staff · Aug 25, 2020 at 11:23 pm

  • Copy link

  Hey there,

  We will need our accounts team to take a look at your account and see if there is anything we can do.

  If you could please fill out our account recovery form, we’ll see what we can do to assist you in regaining access to your account.

  If you are unable to fill out the form, please contact our Account Recovery Team directly at passwordhelp@wordpress.com

  Please visit our support page for more information on recovering your account.

  Thanks!

• 

  supernovia · Staff · Aug 25, 2020 at 11:25 pm

  • Copy link

  Hi @thebeadhaus1, do you still have access to the email address associated with the site?

  If you can access the email, you should be able to reset the password, or you can use one of these recovery options:
  https://wordpress.com/support/account-recovery/#account-recovery-form