Reset Password

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  david5c3a71387a · Member · Feb 17, 2021 at 10:10 pm

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  I need to update a wordpress Site and do not have the User Id/Password associated with the site….Help!

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  swaggadan · Member · Feb 17, 2021 at 10:15 pm

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  Hey there,

  You can access your account using the Account Recovery Form.

  You can find more information here https://wordpress.com/support/account-recovery/

  I hope this helps

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  staff-totoro · Staff · Feb 18, 2021 at 1:59 am

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  Hi @david5c3a71387a

  I do not see any sites under your WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login?  Is it the case that you are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.