Reset password email does not include a link in it for me to click.

  • Unknown's avatar
    jbiliack1 · Member ·

    The reset password email I receive from ‘Revital-AZ <(email visible only to moderators and staff)> via mail128-133.atl41.mandrillapp.com ‘, for my account with access to revitalaz.com reads: ‘Someone has requested a password reset for the following account: http://revitalaz.com/ Username: jbiliack If this was a mistake, just ignore this email and nothing will happen. To reset your password, visit the following address:’, but it does not actually include any link or URL for me to use to reset my password, it is simply blank after that quoted text I included above. I would like to reset my password so I can get into my accout as soon as possible. Thanks for your help.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    jagjeetparmar · Member ·

    Hi,
    The site you’re referring http://revitalaz.com is not hosted on WordPress.com.

    Your site is a self-hosted WordPress.org site.

    Name Servers:
ns17.domaincontrol.com
ns18.domaincontrol.com

    This is a public forum which provides support only for the sites hosted on WordPress.com.

    There’s another support forum for WordPress.org self-hosted site, you can navigate to WordPress.org forum using this link:
    https://wordpress.org/support/
    You can find WordPress.org support documents here https://codex.wordpress.org/Main_Page

    And for app support please check https://apps.wordpress.org/support/

    To learn about the difference between the WordPress.com and WordPress.org please refer this article:
    https://en.support.wordpress.com/com-vs-org/

    Thanks!!

  • The topic ‘Reset password email does not include a link in it for me to click.’ is closed to new replies.