reset password not working sos!

  • Unknown's avatar
    mohchristensen · Member ·

    I have gotten the reset code several times these past two days, and I type it in, but I never get to the page where I enter the new password, I need to work on my website today, please help me. This is part of an exam I got this Monday, I have spent hours now trying to reset a new password, and it wont let me generate a new one?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    thatrobyn · Member ·

    Please confirm that in order to reset your password, you are going to WordPress.com, clicking on “log in,” and then clicking “Lost your password?”

    The Password Reset email you get will contain a link to create a new password.

    Let me know if this is the process you’re following. Thanks very much.

  • Unknown's avatar
    mohchristensen · Member ·

    Hi Thatrobyn
    thanks for your reply
    That’s exactly what I have been doing, and I just keep getting : enter the code, then enter your email, then enter your code, then enter your email…. I am just trying one more time.

    all the best

    Mo

  • Unknown's avatar
    thatrobyn · Member ·

    Hi Mo, I see a note on your account that you were able to reset your password about 13 hours ago. How is everything working for you now? Let me know if you need further assistance. Thanks so much!

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