reset wp
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With the help of the Advanced WordPress Reset plugin, I am reset my account and now I can’t log in, it doesn’t recognize my email, username. When I try to log in, it says that the username does not exist, and when I want to reset the password, I get that the email does not exist. Can you help me, what should I do?
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Hey there, can you send a link to the site?
Also, these forums are for the sites hosted and managed here at WordPress.com, vs. sites using WordPress code with another host. If you’re not sure about your site, send a link, and we can point you in the right direction.
If it is definitely hosted somewhere else, first, make sure you’re logging in with your site’s wp-admin URL. If that doesn’t help, we’d recommend contacting your host first for help with one of these recovery options. Several don’t require access to wp-admin or email, just your hosting tools. Then you’d want to use the forums for self-managed WordPress sites going forward. Here’s the difference between the free software and our services. Cheers!
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Thanks for your reply! I contacted my hosting agency and they immediately solved my problem.
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