Resetting Password

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  jkcrystalcities · Member · Oct 3, 2018 at 11:33 pm

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  Hello,

  I am unable to reset my password on wordpress.org. I have not received a conformation link and can’t find any way of contacting wordpress directly. Any help would be appreciated.

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  desnum · Staff · Oct 4, 2018 at 12:03 am

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  Hi jkcrystalcities,

  Sometimes it takes a while for the reset password link to go through, but other times the email just winds up in your junk/spam folder! I’d double-check on that folder and making sure you’re using the correct email associated with your account before submitting another lost password email.

  Also, as you mentioned WordPress.ORG, I wanted to point out that this forum is for helping with WordPress.COM sites. More on the differences here: https://en.support.wordpress.com/com-vs-org/) You’ll be able to receive further assistance in the .ORG forum here:

  https://wordpress.org/support/forums/

  Hope this helps!

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  jkcrystalcities · Member · Oct 4, 2018 at 1:30 am

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  Hi desnum,

  I will wait and see if the confirmation link comes through to either my email or junk folder. Will check the wordpress.org side of things right now.

  Thanks for your help!