Resignation

  • Unknown's avatar
    alsatina · Member ·

    Is it posiible to resigne from a deal with wordpress? I bought a domain and i would like to give it back a get my money back like in other online deals. Is it posible?

  • Unknown's avatar
    timethief · Member ·

    I tagged this thread with modlook in the sidebar for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

    Know that if you cancel your domain, there is no guarantee that you will be able to reacquire it in the future. Someone else could gain access to it so if you want to keep it and use it on another site please let Staff know that.

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel an upgrades, claim a refund for any qualified upgrades, and disable auto-renew.

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

    Note: It takes from 1 – 2 weeks for the refund to be received.

    Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  • Unknown's avatar
    alsatina · Member ·

    I dont’t understand all but I found my upgrades. Thank you very much.

  • staff-doublebassd · Staff ·

    Hi there,

    Are you still wanting to cancel your upgrades? Based on your last You are still in the 48-hour window, so you are still eligible for the full refund.

    So that we are on the same page, once you decide to cancel your domain, there is no guarantee that you will be able to reacquire it in the future. Someone else could gain access to it.

    If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.

    For more information on using the domain elsewhere, please see:

    http://en.support.wordpress.com/domains/domain-management/

    Just wanted to give you a heads up!

    Let me know if you want to proceed with the cancellation.

    Thanks!

  • Unknown's avatar
    alsatina · Member ·

    I have decided to change domain from .com to .pl so I loosing previous domain wasn’t a problem. But thank you for explanation- I have more knowledge now, I can use it in the future. Everything went well.

  • staff-doublebassd · Staff ·

    Just to be clear –

    You now do not want me to delete the domain and issue you a refund, correct?

    Let me know. Thanks!

  • Unknown's avatar
    alsatina · Member ·

    No I still want to delete silawilczegoapetyty.com and have refund. Sorry for confusion.

  • staff-doublebassd · Staff ·

    Hey there,

    Not a problem! I have canceled your subscription for silawilczegoapetytu.com and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

    Please let me know if you have any other questions.

    Take care,

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