Resonar – Clicking on any customize option = blank column

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  wintryplum · Member · Sep 23, 2015 at 5:09 am

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  Hi–

  I’m about ready to publish a new blog, or so I thought. I’ve added content, but now when I go to “customize” and select anything from the options (header image, menus, etc.), the result is a blank column. What happened? What do I do?

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  kokkieh · Staff · Sep 23, 2015 at 9:08 am

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  Hi there. 1) Have you verified your email address yet? You would have received an email with a link when you signed up. Some options aren’t available until you click that link.

  2) Have you tried clearing your browser cache and cookies? http://en.support.wordpress.com/browser-issues/

  If you need more help with this, please provide the URL of your site, starting with http://

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  kathrynwp · Staff · Sep 23, 2015 at 2:18 pm

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  wintryplum – I don’t see any WordPress.com sites on your account. Could you provide a link to your WordPress.com site running Resonar so I can take a look?