Resonar: featured images not working

  • Unknown's avatar

    Hi, the featured images are not showing anymore. I thought it could be because the image I had set long ago on the homepage was too little, so I tried to change it with one which is 2000×1500, but it still doesn’t work.

    Please, note that it worked perfectly when I actualized some data maybe two months ago and I didn’t touch anything since then (it’s the homepage of a friend of mine).

    Featured images should appear in: homepage, bio, rassegna stampa.

    Thank you!
    Roberta

    The blog I need help with is: (visible only to logged in users)

  • Hi Roberta, do you mean the featured images for the posts / portfolio items on those pages? Or featured images for the pages themselves? I’m not seeing them on the pages currently.

  • Unknown's avatar

    The same thing happened to me with Resonar. My featured images were selected for each page and each post–and they were working just fine until today, February 3, 2021. I can see the thumbnails on my blog post list (so the theme is recognizing my selections), but the featured images don’t appear at the top anymore.

    Since it’s an old theme, there’s no “Content Options” section in Customizer. So I can’t simply check “Display on blog and archives.”

    I would link to my website, but I can’t leave it as is with no images. So it’s under construction and not public right now. I’m seriously considering switching to a newer theme.

    But how strange that Resonar would be functional one day and not the next.

  • Unknown's avatar

    I meant the featured images for the pages themselves. As I said, I set them for the homepage, the “bio” and the “rassegna stampa” page.

    So as I see I’m not the only one… Please tell me if you can fix this issue or if I should look for another theme.

  • Thank you both for the details. It seems that this is a known issue. It has already been reported, so, hopefully, we’ll have a fix soon.

    You can follow this thread for any updates.

  • Unknown's avatar

    Hello, I have the same problem with Resonar theme at my blog: prostopotemwlewo.wordpress.com, which I noticed today (last time I checked – two days ago everything was fine). Featured images doesn’t appear anymore in any post (I set it for all the posts).
    Joanna

  • Hello Joanna,

    Many thanks for your report also – this would be related to the known issue fresatomica mentioned as well.

    Please feel free to follow along here as well. https://github.com/Automattic/themes/issues/2910

    Many thanks.

  • Unknown's avatar

    Thank you, fresatomica and aleone89,

    unfortunately, the other thread (which actually runs since December 2020!) neither gives the answer if the developers of the theme are going/able to fix this issue.

    I also don’t have access to CSS, so I really would like to know the issue behind the technical issue, because I cannot believe the last one couldn’t be fixed in two months. I mean, if they’re not interested in the theme anymore, it’s their choice, but they should at least acknowledge it.

    Thank you

  • Hello there,

    Many thanks for reaching back out.

    unfortunately, the other thread (which actually runs since December 2020!) neither gives the answer if the developers of the theme are going/able to fix this issue.

    Rest assured this is a fix that is going to be worked on – just to offer reassurance there.

    The nature of this bug is yet to be determined, when this known this be posted on the bug report above.

    Thank you very much your patience whilst we work behind the scenes on this.

  • Unknown's avatar

    Hi,

    I have the same issue with Resonar, all my posts as well as my featured post are not displaying their header image, it’s been bothering me for a few days now as I can’t publish any new pieces in this state. Glad to know the issue’s been acknowledge.

    Thanks in advance.

  • Unknown's avatar

    The issue and a fix have been identified on the Github thread mentioned, it has to do with a jQuery upgrade that pushed with WP 5.6.

    Line 20 of functions.js needs to be changed from
    headerImageHeight = $( '.header-image' ).height(),

    to

    headerImageHeight = $( '.header-image' ).length ? $( '.header-image' ).height() : 0,

    this fixed the issue for me. Hopefully Automattic can make the fix quickly.

  • Unknown's avatar

    I have commented on another thread on the same issue, but I’m afraid the above fix hasn’t worked. Neither has enabling jQuery Migrate Helper. Adding the following custom CSS

    .entry-header-background {
    height: 500px;
    }

    does work as a temporary fix – but makes all the images the same height. We are told that “This [issue] has now been fixed in R57711” but it is far from clear what this means and how it has been fixed. There seems to be no upgrade of the Resonar Theme – at least not yet.

    It would be helpful if Automattic could respond to the concerns that have been raised and explain what they are doing/have done to resolve the problem.

  • Unknown's avatar

    Hey guys, like Champlin said, it’s the jQuery update that affected different scripts. Try his solution of changing like 20 in function.js.

    I wanted to chime in to say that I had the same issue with my own handmade theme after upgrading WordPress and I fixed it with a bit of CSS as I mentioned in this thread:

    https://wordpress.org/support/topic/featured-image-not-loading-2/#post-14080845

    My featured images were in a span with a class name of “zoom” so I just added the 2 lines for height and width like this:

    .zoom {
    height: 100%;
    width: 100%;
    }

    So there’s a way to fix the problem with just CSS if your theme doesn’t have anything that would override this fix.

    It’s interesting that a newer jQuery would cause such a problem. I wonder what the actual root of the problem is. Like, what change did they make?

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