restarting tumblr import

  • Unknown's avatar
    deestarr12 · Member ·

    I have clicked on clear account information and it does not clear the info and says I am still importing — even though I clicked the button to clear my info so I could restart the import

    The blog I need help with is: (visible only to logged in users)

  • staff-zara · Staff ·

    Hi there,

    I’ve reset the Tumblr importer for your site so you can try again.

    If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

    If the new import doesn’t complete within 24 hours, please let us know.

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