Restore
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My website https://fbbmuscles.com/ had hacked I change password of my gmail, Hostinger and WordPress please restore my website
WP.com: Unknown
Jetpack: Unknown
Correct account: UnknownThe blog I need help with is: (visible only to moderators and staff)
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Hi there,
Unfortunately, we cannot assist because https://fbbmuscles.com/ is not on WordPress.com but is a self-hosted WordPress.org site.To clarify:
- WordPress.com is a managed host platform that offers WordPress in a pre-customized server environment already set up for you to build your site. Hosting with WordPress.com is free, and the server, security, updates, and site optimization are all handled by us. We offer free and paid plans that provide additional features for your site based on your needs (plugins, custom themes, etc). You can also access professional assistance via Happiness Engineers to address any issues you encounter.
- WordPress.org is a self-hosted platform, meaning you download the WordPress software and install it on a web server from a host of your choosing (Go Daddy, Bluehost, Hostgator, etc.). You have to pay the host when you’re self-hosting, and the server, security, updates, and site optimization are all handled by you. This gives you more flexibility and control of your plugins, themes, and code, but also more responsibility to ensure those things are operating correctly.
Our support page dives more into the differences:
https://en.support.wordpress.com/com-vs-org/
I recommend contacting your site host, as they would be better positioned to assist you with regaining access to your hacked site since they have access to your account. Also, the open-source forum community is always available and prepared to help users with self-hosted sites:https://wordpress.org/support/forum/how-to-and-troubleshooting/
Hope this helps.
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