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  andigrab · Member · Jul 9, 2015 at 3:27 pm

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  My site is suddenly unavailable after I clicked to update the cherry.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 9, 2015 at 3:33 pm

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  jantolin.org is hosted by Unified Layer Snap of jantolin.org
  WHOIS: Click Here
  IP Address: 66.147.244.52
  Name Servers:
  ns2.bluehost.com
  ns1.bluehost.com

  We provide support only for blogs hosted by WordPress.COM. As that site is not hosted here by WordPress.COM, our support docs do not relate to it, and we cannot provide support for it. You are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page