Restore backup

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  amuzeini · Member · Jul 20, 2023 at 8:38 pm

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  Hello, would like to ask if restoring a backup can be selective? Like only restoring a website, not the emails part of the account?

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  deancroyal · Staff · Jul 21, 2023 at 1:27 pm

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  Hi there – what’s the URL of the site you’re wanting to restore from backup?

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  amuzeini · Member · Jul 21, 2023 at 3:17 pm

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  Hi, the sites original URL is http://www.nusf.org and it is intact, but out of date. The site I want to restore is http://www.1.nusf.org, which is a sub-domain of the original but its files are missing and gives a 403 forbidden error when trying to access it.

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  machellie · Staff · Jul 21, 2023 at 9:16 pm

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  Hi there, @amuzeini!

  Thanks for the additional information here.

  Looking at the sites you mentioned, it seems you are hosting with Bluehost.

  We actually only provide support for sites hosted here with us at WordPress.com.

  If interested, a site can be migrated into WordPress.com, as is – including all content, themes and plugins. We make the migration process easy with the WordPress.com Migration plugin, which you can find at this link: https://wordpress.org/plugins/wpcom-migration/.

  A site being migrated into WordPress.com using this plugin would require a WordPress.com Business Plan.

  We provide a fully managed hosting service with a custom server environment, specifically optimized for WordPress. This means you’ll benefit from built-in security measures, performance improvements, and in-house support to address any questions or concerns you may have.

  Migrating your site to WordPress.com may initially seem like a daunting task, but the advantages of our fully managed hosting service outweigh the effort involved. With our optimized server environment and tailored version of WordPress, you’ll have access to the best possible hosting service for your WordPress website.

  However, if you decide not to migrate your site to WordPress.com, don’t worry! We still want to ensure you receive the help you need. The open-source WordPress forums are available to provide support, where you can connect with experts in WordPress who are well-equipped to assist you with any issues you may encounter.

  We hope this information is helpful. If you have any questions or concerns, please don’t hesitate to contact us. Thank you for considering WordPress.com as your hosting solution!