Restore button is not working in jetpack

  • Unknown's avatar
    masoudstarkey · Member ·

    I am trying to restore my work which was wiped out all of sudden, i have creators plan, jetpack has backup for that date as well, but im not able to click on restore button, it’s not enable for me.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I just checked your site, and the Jetpack connection seems to be active and working. Do you still see that the Jetpack connection is broken? Can you share a link and a screenshot of the page on your dashboard where the error message shows up for you?

    I also checked the Backups and Activity Log, and the restore buttons seem to be active and working. Can you follow these steps to see if you’re still having trouble with restoring your site to an earlier version?

    WP
    Back Up and Restore Your Website
    in WordPress.com Support
    6 min read
    Jetpack VaultPress Backup automatically saves every change and helps you get back online quickly with one‑click restores. This guide will show you how to access your site’s backups and restore your website to any previous point in time. This feature is available on sites with the WordPress.com Creator or Entrepreneur plan. If your site has one of our legacy plans, it is available on the Pro pl

    Let us know how it goes.

  • The topic ‘Restore button is not working in jetpack’ is closed to new replies.