Restore deleted domain

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  gemkwatts · Member · Oct 18, 2016 at 4:53 am

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  Hi, I deleted my plan this morning as I wanted to register my domain with a hosting account, but now I want to restore it. Is it possible to restore this and keep the domain registered here?

  Thanks so much

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Oct 18, 2016 at 6:11 am

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  Hi there,

  I see when you cancelled you were refunded for part of the plan, though not the domain as the domain was already past the refund period. I’ve added credits for the value of your domain to your account so you won’t need to pay full price for the plan again. Please go to My site ->Plans and re-purchase the plan.

  Then I have emailed our registrar to undo the domain cancellation. I’ll let you know as soon as they restore the domain to our account.

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  gemkwatts · Member · Oct 18, 2016 at 6:28 am

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  Thanks so much! I will repurchase the plan with the credits now.

  Looking forward to hearing back once you’ve heard from the registrar.

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  gemkwatts · Member · Oct 18, 2016 at 6:33 am

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  Is it necessary to have the hosting plan as well or can I just keep the domain without repurchasing the hosting plan?

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  gemkwatts · Member · Oct 18, 2016 at 6:34 am

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  Oh actually ignore my last message!

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  gemkwatts · Member · Oct 18, 2016 at 8:38 pm

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  Have you had an update from the registrar?

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  kokkieh · Staff · Oct 19, 2016 at 6:29 am

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  Your domain has been restored and is again active on your account and showing your site.

  Please let me know if I can help with anything else :)