Restore domain – accidental cancel

• 

  margaretchase1996 · Member · Jan 23, 2018 at 4:34 pm

  • Copy link
  • Add topic to favorites

  Please help! I was attempting to transfer my domain name to a different service and accidentally canceled it (margaretchase.com)

  Is there a way that I can get this domain back?

  The blog is margaretchase.wordpress.com

  Thanks!!

  The blog I need help with is: (visible only to logged in users)

• 

  avydun · Staff · Jan 23, 2018 at 4:36 pm

  • Copy link

  Howdy!

  I see that the “modlook” tag is added to this forum topic. One of the WordPress.com Happiness Engineers should be able to help you through this.

  Please wait for their response. Thanks.

• 

  gemmacevans · Member · Jan 23, 2018 at 4:50 pm

  • Copy link

  Hi margaretchase1996,

  Is there a way that I can get this domain back?

  I’ve been able to restore margaretchase.com back to margaretchasecom.wordpress.com for you. These steps will guide you through the process of transferring the domain away from WordPress.com:

  https://en.support.wordpress.com/move-domain/transfer-domain-registration/

  The transfer code you receive must be given to your new domain provider in order to initiate the transfer.

  I’ll be here if you have any questions along the way.

• 

  margaretchase1996 · Member · Jan 23, 2018 at 6:16 pm

  • Copy link

  Thank you so much! I just started the process and am getting a message that says my domain cannot be transferred for 60 days. Is this because I updated my email address and is there a way around this?

  Thanks!

• 

  gemmacevans · Member · Jan 24, 2018 at 9:12 am

  • Copy link

  Hi margaretchase1996,

  am getting a message that says my domain cannot be transferred for 60 days. Is this because I updated my email address

  Yes, updating the contact details for your domain will trigger a 60 day transfer lock unless you specifically opt out of it. You could try updating the contact details again and opt out of the lock this time. There is a screenshot of the option you need to uncheck here:

  https://en.support.wordpress.com/update-contact-information/#email-or-name-changes

  Let me know how you get on.