restore from backup

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  coollightsabers · Member · Jan 5, 2023 at 9:38 pm

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  According to jetpack on my site, it indicates that it has been backing up the site daily. I can’t find a way to restore from backup though.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  staff-totoro · Staff · Jan 6, 2023 at 1:05 am

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  Hi there,

  The only site I see on your @coollightsabers WordPress.com account when I check on our end is listed here:

  • https://everythingisnegotiablecom.wordpress.com

  Is it possible you created your site under a different login that we are not able to see?  What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.

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  coollightsabers · Member · Jan 6, 2023 at 2:55 pm

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  https:\www.everything-is-negotiable.com

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  helper-heroponriki · Member · Jan 6, 2023 at 3:12 pm

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  https:\www.everything-is-negotiable.com

  Thanks for that. That URL redirects to https://coollightsabers.com/ and the Jetpack Backup plan for this site is tied to a different WordPress.com user account than the one you’re logged into.

  To fix this and to start a restore, please contact Jetpack support and they can help you get this sorted out.

  Thanks!