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Forums / Restore full admin access

Restore full admin access

  • Unknown's avatar
    ignitesquashsgp · Member · Jul 5, 2023 at 6:51 am
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    Trying to restore full admin access to my wordpress hosted website. Can someone help?

    Self-declared URL: https://ignitesquash.com/wp-admin/index.php
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member · Jul 5, 2023 at 6:55 am
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    We can’t help as your site isn’t running on the wordpress.com platform. It’s obvious your site has been hacked; it redirects to a gambling site.

    As you have a self-hosted site, you must solve this problem yourself. You find usefull info in the wordpress.org documentation – https://wordpress.org/documentation/article/faq-my-site-was-hacked/

  • Unknown's avatar
    fstat · Staff · Jul 6, 2023 at 7:57 am
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    Hi there,

    As @staartmees correctly pointed out, your site is not hosted on WordPress.com and might have been compromised.

    It appears your site is hosted by GoDaddy. Therefore, you would need to get in touch with their support team for assistance in restoring your site. They should be able to guide you through the process or possibly offer some recovery service.

    That being said, we’d love to have you on board with us at WordPress.com once you’ve managed to restore your site. Our platform is known for its robust security features, and we handle all the maintenance and security tasks, giving you more time to focus on your site.

    If this interests you, we’ve prepared a handy guide to help you move your site to WordPress.com: https://wordpress.com/support/import-using-move-to-wordpress-com/

    Also, we offer various plans that are tailored to meet different needs. You can check them out here: https://wordpress.com/pricing/

    We truly wish you all the best in restoring your site, and if you decide to move to our platform, we will be more than happy to welcome you and provide you with a secure and worry-free experience. Feel free to reach out if you have any questions or need further information.

  • The topic ‘Restore full admin access’ is closed to new replies.

Tags

  • .org
  • account
  • he-boost
  • wpcomhelp

About this topic

  • In: Support
  • 3 participants
  • 2 replies
  • Last activity 3 years
  • Latest reply from ignitesquashsgp

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