Restore my account

• 

  thenappydiarieswriter · Member · Jul 22, 2020 at 2:59 am

  • Copy link
  • Add topic to favorites

  Hi. Can you please help me restore my deleted account?

• 

  staff-mckluskey · Staff · Jul 22, 2020 at 7:53 am

  • Copy link

  Hi,

  Please reply to the email you received after you’ve closed the account. Remember that we can only restore an account within the first 30 days after it was closed.

• 

  thenappydiarieswriter · Member · Jul 22, 2020 at 8:18 am

  • Copy link

  I dont have the email from when i closed my account. Only closed it a few days ago though. Is there anything else i can do to restore my account?

• 

  kokkieh · Staff · Jul 22, 2020 at 10:32 am

  • Copy link

  Please email passwordhelp[at]wordpress.com from the email address that was connected to the other account.

  We can only unclose an account if the request comes from the correct email address for that account.

• 

  thenappydiarieswriter · Member · Jul 22, 2020 at 12:14 pm

  • Copy link

  Um, ok, i cant do that either. I setup the account with an email alias connected to my google domain and i cant send emails from that email address, i can only receive.

  Is there anything else we could do? Maybe sending some kind of email verification to the email address on my account that i could then use for authentication?

• 

  thenappydiarieswriter · Member · Jul 22, 2020 at 1:14 pm

  • Copy link

  Ok. I’ve now figured out how to send emails from that email address and sent an email for help. Thank you.