restore my account
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Hi,
I deleted my account (email visible only to moderators and staff) and I can’t get to reopen it. Please help.Site: https://in548467044.wordpress.com.
WP.com: Yes
Correct account: Yes -
Hi there,
I am quoting from this support article: https://wordpress.com/support/close-account/#account-restoration
Account Restoration
It is possible to reverse an account closure during the first 30 days after an account is closed. If you realize you closed your account in error, please contact us immediately. We will be able to assist you in reopening your account during this 30-day window. Once the 30 days have passed, all of your sites and account data are purged and cannot be restored.
I added the modlook tag to your thread which will call Staff’s attention. If it is possible they will be able to help!
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We’re unable to help with account deletion reversals in the forums as we need authorization from the actual account owner in order to do anything.
Send an email from
(email visible only to moderators and staff)topasswordhelp (at) wordpress (dot) comasking for your account to be reactivated. You should do this as soon as possible to avoid the account from being permanently deleted.I hope that clarifies things.
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Hi @rema15761,
The forum automatically detects email addresses in posts and redacts them for privacy reasons. When this happens, it will say “(redacted)” instead.
helper-heroponriki referred to the email address that owns the deleted account. It is important because if you use a different email address that was connected to your deleted account, they won’t be able to help for security reasons.
Just make sure to use the correct email address to send the email to the mentioned address, and if you are still within the window, they will be able to help.
I hope that helps!
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Hello there,
I can’t see that anything has been redacted.
Are you able to send an email as per the above to help get a resolve?
Many thanks.
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