restore my website

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  medvisioner · Member · Mar 4, 2024 at 10:55 am

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  Hello, after renewing my subscription, I discovered that all the content of my previous webpage has been lost. How can I restore it?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-oikake · Staff · Mar 4, 2024 at 6:12 pm

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  Hi,

  I’ve reactivated your hosting features, and you can now restore a previous backup of your site by following this guide:

  

  Back Up and Restore Your Website

  in WordPress.com Support

  6 min read

  Jetpack VaultPress Backup automatically saves every change and helps you get back online quickly with one‑click restores. This guide will show you how to access your site’s backups and restore your website to any previous point in time. This feature is available on sites with the WordPress.com Creator or Entrepreneur plan. If your site has one of our legacy plans, it is available on the Pro pl

  I’d recommend restoring a backup from February 28, 2024 (one day before your site was deactivated)

  Hope this helps!

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  medvisioner · Member · Mar 5, 2024 at 2:03 am

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  Hello, thank you for your response.

  I have retrieved the previous version. However, there is still an issue. Earlier, I may have made some mistakes that resulted in visitors being unable to access the site. The page shows “mvisioner72.wordpress.com is no longer available. The authors have deleted this site.”

  Could you please advise me on how to resolve this?

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  staff-oikake · Staff · Mar 5, 2024 at 10:37 am

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  Hi,

  I’ve checked it, and visiting the link https://medvisioner.wordpress.com/ redirected me to the primary domain, mvisioner.org, which is the correct behaviour.

  The site mvisioner72.wordpress.com is another site (not connected to your main site) that you deleted yesterday, so visitors will see a deleted site message when visiting it.

  Hope this helps. If you need further assistance with this, don’t hesitate to let us know!

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  karencookcreative0e95588fcd · Member · Mar 5, 2024 at 4:54 pm

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  Hi, my word press website is completely gone, where do I begin to recover it?

  karencookcreative.com

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  staff-oikake · Staff · Mar 6, 2024 at 3:43 pm

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  Hi @karencookcreative0e95588fcd

  I’ve checked it, and the site karencookcreative.com is owned by another WordPress.com account.
  
  In order to regain access to the account that manages the site karencookcreative.com, please use the account recovery form:

  https://wordpress.com/wp-login.php?action=recovery

  Here you have more information about this process:

  

  Recover Your Account

  in WordPress.com Support

  5 min read

  At some point, you may run into a situation in which you’ve lost access to your account. This guide will explain the steps to avoid getting locked out and how to recover your account if you cannot log in. Provide a Recovery Email and SMS Number In the event you don’t have access to your primary WordPress.com contact information, you can provide a backup email and SMS number to verify your

  The account recovery team will be able to help you regain access to this account.