Restored revisions not working
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Hi there, for some reason which I’m not sure why, content was deleted from a particular page (/Daphne Marlatt). I tried to review the revisions as an admin and didn’t see evidence of the content being deleted but I restored to a previous version where I knew it was visible. When I clicked restore I was able to now see the deleted content in the editor. However, when I have been hitting save or update it has not been updating with the restored changes and I don’t know why. https: //www.loom.com/share/ef89a105c0b1400fa4eca4050fd4c5dd
WP.com: Unknown
Jetpack: Unknown
Correct account: UnknownThe blog I need help with is: (visible only to moderators and staff)
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^ I also have tried clearing my browser cache and that doesn’t seem to be affecting this
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Hi there,
Apologies, but we can’t help with your issue directly because we don’t host soundbox.ok.ubc.ca on our WordPress.com managed hosting.
To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.
Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.
You definitely have the option to move your site to us so we can provide in-house help, but as it stands now, we cannot help since it is hosted elsewhere.
The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting
The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!
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